Care & FAQ

Care Instructions

Each piece is handmade and should be treated gently.
Hand wash cold, lay flat to dry. Avoid machine washing or tumble drying.
Keep away from rough surfaces to prevent snags.

Frequently Asked Questions

Q: How long does shipping take?
A: Most orders ship within 3–5 business days. Custom orders may take 1–2 weeks.

Q: Can I request a custom color or design?
A: Yes! Visit our Custom Orders page to submit your request.

Q: Are all products one-of-a-kind?
A: Yes — every piece currently in our shop is a ready-to-ship, one-of-a-kind original. Once it's gone, it's gone! We also offer custom orders if you'd like something made especially for you.

Q: What if my item is damaged in shipping?
A: Contact us within 7 days of receiving your item. We will repair, replace, or refund as appropriate.